Amazon’s Awesome Customer Service

Several weeks ago, I purchased a Sony RX100 to bring on my honeymoon—where I was disappointed to notice a dark spot on the sensor. After getting back, I filed a return claim with Amazon. I printed out the new shipping label to put it in the mail—

But Amazon’s already sent me a new camera. It’ll get here tomorrow. Even before I’ve mailed the old one back.

That’s customer service. Well done, Amazon.

Tagged on:

%d bloggers like this: